What About Malware
Malware is a part of using the Internet today, and an annoying one at that. When you do get infected, or even suspect you might be infected, with malware, or a virus, or any other kind of unwanted...
View ArticleBackups Are Important
We keep a lot of important information on our computers. At any time you might have tax returns, other financial information, your calendar, pictures, movies, music, all of your homework for the past...
View ArticlePost Mortem: Music Center Doors
The doors on the Music Center are now up and working again. On the weekend of June 29/30 the door controller lost power as the UPS died. We’ve been having issues with this specific model of UPS and it...
View ArticlePost Mortem: Network Outage
On the evening of July 13, 2013 the network went under heavy load due to a network cable being mistakenly plugged into two network ports. This created a loopback connection to the network and flooded...
View ArticleA New Option for Support Requests
In an effort to better serve the campus, Network Services has implemented a ticketing system to enable us to better track support requests as they come in. There are a number of options available to...
View ArticleNetflix Streaming Issues on PS3
This school year there have been some issues with streaming Netflix specific to the Playstation 3. While it has taken a few weeks to get it worked out, I think a solution has been tested and is now in...
View ArticleUpcoming Network Improvements
You’ve probably noticed some trucks outside of Summit Hall this week along with some workers burying a vault in the ground. Rest assured, no one is trying to hide any dead bodies on campus. We ARE,...
View ArticleDorm Network Connection Issues
With the recent upgrade to the dorm network internet, we have changed the topology of our network somewhat. This has caused some issues with wireless routers still trying to contact some old hardware...
View ArticleAcademic Network Internet Outage
Currently we are undergoing a major internet outage on the Academic Network. Currently, the Dorm/Residential Network is not affected. Due to the outage and changes being made, the website, Moodle, and...
View ArticlePost Mortem: Academic Network Internet Outage
On Monday, October 28, there was an hours-long outage as our lone Comcast modem had some issues. As we waited for the situation to be resolved (and that cable modem has been replaced/repaired), it was...
View ArticleMLC Web Server Issues on Dorm Network
Due to the changes made during out last outage, some students living in the dorms might not be able to connect to MLC web servers. This currently affects the following servers/services: MLC website,...
View ArticleNetwork Update
Just wanting to get an update out there regarding the recent changes made to the MLC Network. On Monday, October 28, we had the main cable modem for the Academic Network die on us. Since we were...
View ArticlePost Mortem: Campus Internet Outage
Around 7:40 pm on November 27 we were notified of a website outage which affected not just the college website, but all of the web properties hosted on-campus at Martin Luther College. Upon further...
View ArticlePost Mortem: December 12 Internet Outage
Today’s Internet outage should now be over. Comcast had an issue with a central router and the issues has seemingly been corrected. We apologize for the outage. If you are still having issues please...
View ArticleMoodle Is Now Updated
Today we did the following: Updated the Linux server we host our Moodle installation on. Updated out Moodle installation to the latest stable codebase for our version. Updated all plugins to the latest...
View ArticlePost Mortem: ACAD Outage
Around 3:15 pm on Monday, January 13, we suffered a short outage to our main eDirectory server on campus. We first noticed some people on campus were having issues printing while logged into their...
View ArticleSwitching to the New Livestream
If you are a frequent watcher of (what was) MLC TV, you’ve probably noticed a change made over the Easter break. MLC has moved from the old Livestream platform to their newer platform. This was brought...
View ArticleStatus Update: Database Server Outage Complete
Our primary database server stopped accepting new connections this morning, bringing down Portal, the guest wireless network, and other servers and services around campus. We mercifully brought he...
View ArticleStatus Update: Storage Server Outage Complete
At 7:45 am this morning, a routine update to our storage servers caused the clustering software we use to stop working and bring the entire storage system down. This storage system is responsible for...
View ArticleStatus Update: Livestream Outage
Our streaming video provider, Livestream, is currently suffering an outage. They have power back at their facility and are working to restore the service as quickly as possible. An update will be...
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